Ready-Set-Install

FOLLOW THESE EASY INSTRUCTIONS TO SET UP WIFI YOUR WAY™, POWERED BY PLUME HOMEPASS®

  1. DIFFICULTY

    Easy
  2. TIME TO COMPLETE

    10-15 Minutes

    REQUIRED STEPS

    4 Easy Steps

  3. REQUIRED EQUIPMENT

Before You Begin

Before you start, follow these important steps to make sure you get the most out of WiFi Your Way:

  1. Make sure your Atlantic Broadband gateway is online. If you are a new customer or upgrading your gateway, you should complete the gateway installation first, before proceeding with installing WiFi Your Way™. You can find gateway instructions here
  2. Write down or take a picture of the serial number of one of your SuperPods. It is a 10-digit alphanumeric code found on the back of the SuperPod.
  3. Go to the Apple App Store or the Google Play Store on your mobile device. Search for the “WiFi Your Way”™ App and download it.
NOTE: The WiFi Your Way App will guide you through the installation of your SuperPods to ensure the best WiFi experience possible. After installation, the App will help you manage all of the WiFi activity in your home with ease.

How To Install SuperPods:

Follow the simple 4 steps in the WiFi Your Way™ App to fully complete the installation of your SuperPods.

  1. Open the WiFi Your Way™ App and set up your account using a valid email address and password. The App will send a verification link to the email address provided. Once you have verified your email address your WiFi Your Way account is created.
  2. Follow the steps as outlined on the App:
    1. Connect one SuperPod to your modem/gateway.
    2. Plug SuperPod into a power outlet.
    3. Restart your modem/gateway.
  3. NOTE: In order for your SuperPods to connect to the App, make sure Bluetooth is enabled on your device. If the SuperPod is not connecting, check the Bluetooth settings on your device.

  4. Set up your WiFi network name and password.

    1. To simplify setup, use your current WiFi network name and password. This will ensure all your connected devices transition to the new network seamlessly.
    2. If you choose to create a completely new WiFi network name and password, you will simply need to reconnect your WiFi devices to the new WiFi network after the installation is complete.
  5. IMPORTANT FINAL STEP! - You must activate WiFi Your Way™! Installation will not be complete without this following step
    1. Open a browser on your connected device and visit www.atlanticbb.com/activatewifi
    2. Enter the last name on your Atlantic Broadband account.
    3. Input the Serial Number (S/N) found on the back of the SuperPod.
    4. Click the “Activate My WiFi” button and the activation will initiate.
    5. After a couple of minutes, your gateway will reboot automatically and you’re done!
CONGRATULATIONS!

Over the next 24 hours, your new Atlantic Broadband WiFi Your Way™ network will be optimized to create the best performance for your connected devices.


Installation Pro Tips

  • Be sure to enable App notifications.
  • If you have more than one SuperPod, follow the tips on the App to identify the optimal location and add it to your WiFi network.
  • Make sure one of your SuperPods stays connected to the gateway at all times.

Now, take some time to make sure you get the most out of the powerful WiFi Your Way experience:

  • Set up profiles for family members and manage your home WiFi access
  • Manage online security settings for all of your connected devices
  • Create custom guest WiFi access to your network without sharing your private password

Connecting Modem


KEY FEATURES OF YOUR NEW WIFI YOUR WAY APP

  • Eliminates dropped calls and dead spots, allowing you to enjoy the most reliable WiFi. experience in every corner of your home.
  • Let’s you monitor & limit Internet activity with Parental Controls.
  • Allows you to view all connected devices via a Network map.
  • Provides a secure WiFi experience for everyone in your household.
  • Makes it easy to set up & control guest access.