Ready-Set-Install

FOLLOW THESE EASY INSTRUCTIONS TO SET UP WIFI YOUR WAY™, POWERED BY PLUME HOMEPASS®

  1. DIFFICULTY

    Easy
  2. TIME TO COMPLETE

    Under 15 Minutes
  3. REQUIRED EQUIPMENT

Note: The WiFi Your Way App will guide you through the installation of your SuperPods to ensure the best WiFi experience possible. After installation, the App will help you manage all of the WiFi activity in your home with ease.

Before You Begin

Before you start, follow these important steps to make sure you get the most out of WiFi Your Way:

  1. Make sure your Atlantic Broadband gateway is online. If you are a new customer or upgrading your gateway, you should complete the gateway installation first, before proceeding with installing WiFi Your Way.
  2. Write down the WiFi network name and password you currently use at home to connect your WiFi devices.
  3. Write down the serial number of one of your SuperPods. It is a 10-digit alpha-numeric code found on the back of the SuperPod™.
  4. Go to the Apple App Store or the Google Play Store. Search for the “WiFi Your Way” App and download it.

How To Install SuperPods:

Follow the simple guided instructions in the WiFi Your Way App to complete the installation of your SuperPods.

  1. Open the WiFi Your Way App and follow the setup instructions to activate your SuperPods. Enter any valid email address and password to sign in. The App will direct you to verify it, by sending an email with a link to the address you provided. Now your WiFi Your Way account is created.
  2. Connect one SuperPod to your gateway with the ethernet cord provided, and then plug the SuperPod itself into a wall outlet or power strip nearby.
    NOTE - In order for your SuperPod to connect to the App, Bluetooth must be enabled on the device you are using. If the SuperPod is not connecting, check the Bluetooth settings on your device.
  3. Reboot your gateway now by unplugging it from the wall for a minimum of 30 seconds and plugging it back in. This may take a few minutes to come back online completely.
  4. You will be prompted to set up your WiFi network name and password.
    1. To simplify setup, use the same WiFi network name and password written down earlier. This will ensure all your connected devices transition to the new network seamlessly.
    2. If you choose to create a completely new WiFi network name and password, you will simply need to reconnect your WiFi devices to the new WiFi network after the installation is complete.
  5. If you have more than one SuperPod, identify the optimal location by following the helpful on-screen tips in the App. Once you have located an internal wall outlet, free from nearby obstructions, plug it in and add it to your WiFi network now
  6. Be sure to enable notifications. This will help you be aware of all activity on your home WiFi network.
  7. The App will then prompt you to join the newly created WiFi network.

Connecting Modem

That’s it! Congratulations. Over the next 24 hours, your new Atlantic Broadband WiFi Your Way network will be optimized to create the best performance for your connected devices.

Take some time to make sure you get the most out of the powerful WiFi Your Way experience:

  • Set up profiles for family members and manage your home WiFi access
  • Manage online security settings for all of your connected devices
  • Create custom guest WiFi access to your network without sharing your private password

Connecting Modem


KEY FEATURES OF YOUR NEW WIFI YOUR WAY APP

  • User-friendly interface to monitor & manage your WiFi network
  • Network map to view all of your connected devices
  • Parental controls to monitor & limit Internet activity in your home
  • State-of-the-art security to protect all in-home WiFi online traffic
  • Intuitive troubleshooting for poor signal connections
  • On-demand and timed based management to control connected devices
  • Easy setup & control for worry-free guest access