Use My TiVo
Use My TiVo
Welcome to TiVo®
We want to make sure you are taking full advantage of your TiVo service. Remember, our TiVo service provides you with access to Live TV, On Demand shows as well as Netflix - right through your TiVo DVR!
Mobile Apps: The Power of TiVo in Your Palm
Handy Apps For Smartphones & Tablets
Browse and schedule recordings from wherever you happen to be. You can even stream live TV shows around the house or download most recorded shows and take them to go with the amazing new Atlantic Broadband App!. The Atlantic Broadband App works on any device that runs on IOS or Android.
| iOS | Android | |
|---|---|---|
| Price | Free | Free |
| Program Guide |  | |
| Stream live & recorded shows in your home | | |
| Download & take to go* | | |
| Use as remote control | | |
| Start playback on TV | | |
| Schedule recordings | | |
| See recorded shows | | |
Compatible with iPad®, iPhone®, iPod touch®. Required iOS 5.1 or later
Compatible with Android OS V4.1 or later devices capable of hardware-decode of video contents.
1st and 2nd generation Kindle Fire devices are not supported.
*To stream or download shows, your Apple device needs to be connected to your home Wi-Fi network.
Get Started With Our TiVo Tour
1. TiVo Central
TiVo Central is your new launch pad to the ultimate TV experience. Always start your TiVo activities here.
To get to TiVo Central, just press the TiVo button at the top of your remote.
3. What to Watch Now
TiVo's unique What to Watch Now menu provides instant shortcuts to the best Live TV that's currently airing, so you never have to scroll through the guide again to find something to watch!
Access it from the TiVo Central screen or by selecting the shortcut at the bottom of the My Shows folder.
5. Powerful Search Tools
TiVo's Universal Search allows you to easily find a show or movie based on title, actor, or keyword. TiVo searches across both Live TV and On Demand to find what you want.
If you're interested in a specific actor ("George Clooney") or topic ("Football"), create a WishList Search. TiVo constantly searches in the background and every time a movie or show airs that matches your criteria, it will be recorded.
To use these search tools, go to TiVo Central then select "Find TV Shows, Movies, and Videos".
6. Tons of On Demand & Internet Entertainment
Choose "Find TV, Movies, and Videos" from TiVo Central.
Atlantic Broadband On Demand
Choose from thousands of shows and movies, most of them free. Catch up on your favorite primetime series or grab some popcorn and watch a blockbuster movie from the comfort of your couch.
Netflix
Watch thousands of TV shows and movies, award-winning Netflix originals and a special section just for kids right on your TV set. Customers must have a Netflix membership in order to enjoy this service.
YouTube
Watch the latest viral videos, or browse one of 12 categories like Music Videos, Education, or Pets. Select the Settings icon to sign in to your YouTube account so you can access your online playlists and channel subscriptions through TiVo.
7. Internet Radio & Photo Sharing
Choose "Music & Photos" from TiVo Central.
Pandora
If you listen to Pandora on your smartphone, computer or tablet, you can link your accounts and play your favorite music on the best speakers in the house.
Picasa
Enjoy photos that your family and friends shared with you or watch a slideshow to relive your family vacation right on your TV. TiVo makes it easy with Picasa!
Essential TiVo Tips
Make Frequent Use of the TiVo Button When you pick up your remote, the first button you should press is the TiVo button. It takes you to TiVo Central, your TV's new homepage. From here, a world of instant entertainment is at your fingertips. | One Pass - A Smarter Way to Enjoy It AllTiVo OnePass tracks down episodes of shows you want to watch and saves them for whenever you’re ready. If it’s not available on TV, TiVo fills in the gaps with episodes from your On Demand library and Netflix. Then OnePass organizes it all into a customizable playlist for your viewing pleasure. So when you’re ready to watch, TiVo has it all cued up for you. To create a OnePass, find the show you want, press Record and choose the OnePass option. |
Train Your TiVo Teach TiVo what shows you love and what you don't. Your TiVo will listen and learn - and make even better recommendations. Simply press the Thumbs Up or Thumbs Down buttons up to 3 times to say how much you really love or dislike a show. | Skip the Ads or Catch That Replay Press the Advance button to instantly jump forward 30 seconds and bypass ads. Press and hold the Advance button and you catch up to live TV. Miss that great sports play or punch line of a funny joke? Press the Replay® button to jumpback 8 seconds. |
Recover a Deleted ShowDid someone accidentally delete your show? No problem. TiVo can recover it for you. Navigate to the bottom of your My Show folder where you will see a Recently Deleted folder. Click on the folder, select the show you want and recover it. | Find Your Lost Remote Finally - an easy way to locate that pesky missing remote! Simply press the Remote Finder button on the front of your TiVo receiver and your missing remote will sing a tune. To stop the tune, just press any button. |
Quickly Delete SomethingTo delete a show or entire folder, simply select what you want to delete from the My Shows folder and press the Clear button on the button of your remote. | Return to the Show You Were WatchingIf you go to TiVo Central while watching a recorded show, you can return to your show by pressing the Zoom button. If you want to return to live TV, just hit the Live TV button. |
Pairing Your TiVo Device To Use With Alexa
To pair your TiVo device press the TiVo button on your remote to go to the Home screen, then choose Apps. Select the Alexa app.
On the pairing screen, note the activation code and the name of your TiVo device – you’ll need these during setup. If you have more than one TiVo device, make sure each one has a unique and easily-recognizable or you will not be able to complete setup.
- Open the Amazon Alexa app on your mobile device.
- Open the navigation menu, and select Skills & Games.
- In the search box, enter TiVo.
- Select TiVo from the list, and follow the on-screen instructions. You’re all set!.
- To pair additional TiVo devices, select Manage and Link Devices in the TiVo skill, then choose Link another device.
Alexa Commands
Here is a list of handy commands that you can use to control your TiVo with your Alexa.
Tip: Use simple short commands (“Alexa, pause,” not “Alexa, pause the TV”).
Note: Commands like “Pause” or “Play” are also used in other Alexa skills (e.g. music skills). To use them, you may need to add “on TiVo” when you issue the command (for example, “Alexa, play on TiVo”). This will bring your TiVo device “in focus” -- that is, it makes Alexa aware that TiVo is the device being used.
Similarly, if there’s been no activity on your TiVo device for approximately 60-90 minutes (e.g., if you have been watching a single show or channel for a long time), you will need to add “TiVo” to the command (“Alexa, pause on TiVo”).
Here is an easy reference chart to help you come up to speed on the TiVo Alexa.
| If you want to… | Then say… |
|---|---|
| Pause | “Alexa, Pause.” |
| Play | “Alexa, Play.” |
| Fast forward | “Alexa, Fast Forward” to fast forward at the lowest speed. Say “Alexa, Fast Forward” again for higher speeds (up to three times for three speeds). |
| Instant replay (jump back 8 seconds) – same as TiVo remote Instant Replay button | “Alexa, Previous.” |
| Skip commercial breaks (SkipMode-enabled shows only) | “Alexa, Next.” or “Alexa, Skip.” |
| Watch specific network (Like CBS or ESPN) | “Alexa, watch [network name]” or “Alexa, change channel to [network name].” For Amazon Echo Show or Spot, say “Alexa, change channel to [network name].” |
| Watch specific channel number | “Alexa, watch channel [number]” or “Alexa, change channel to [number].” For Amazon Echo Show or Spot, say “Alexa, change channel to [number].” |
| Browse the Guide | “Alexa, go to Guide.” |
| Go to the TiVo Home screen | “Alexa, go to Home.” |
| Open the TiVo settings screen | “Alexa, go to Settings.” |
| Watch a steaming app | “Alexa, launch [app name].” Apps currently availabile: Netflix, Prime Video, HBO GO, and YouTube. |
Frequently Asked Questions
Can't find the answer you're looking for? Check out our Support section.
Unfortunately, you cannot transfer recorded shows and recording schedules from your DVR to your new TiVo T6 DVR. We have guides on our website to help you set up your personal preferences, searches and events.
Yes. TiVo provides the ultimate multi-room DVR experience through the use of TiVo Mini receivers. By adding a TiVo Mini to additional TV sets in your home you will get full DVR control (FF, Pause, RW, Record, play back) on every TV and you will also get all of the amazing TiVo features that you get on your main TV set.
TiVo Service from Atlantic Broadband allows you to store up to 1,000 hours – up to 150 HD/1,000 SD hours of recording capacity. Note: Actual high-definition recording capacity may vary based on television signal source and content.
TiVo Service from Atlantic Broadband lets you record up to 6 shows at once. With that much recording capacity you will never argue over whose show gets recorded!
Yes! There are great Apps for iPhone®, iPad® and Android devices that will enhance your TiVo Service from Atlantic Broadband. These apps will allow you to set up recordings when away from home, watch live TV or recordings while you are at home, easily search & set up Season Passes and even change your channel. With iOS devices, you can download recordings to take with you outside your home.
TiVo offers great ways to find your favorite shows and movies. TiVo’s Universal Search allows you to easily find a show or movie based on title, actor or keyword. TiVo searches across Live TV, On Demand and Netflix to find what you want. If you’re interested in a specific actor ("George Clooney") or topic ("Football"), create a WishList® Search. TiVo constantly searches in the background and every time a movie or show airs that matches your criteira, it will be recorded.
TiVo goes way beyond regular DVR services that only record shows. TiVo will ensure that you always have great TV shows and movies to watch through a combination of three recommendation features.
- What to Watch Now provides you with a choice of the best popular shows, movies, sports and kids entertainment that is available to watch right now. This will become your first destination when you get home, instead of going to the channel guide.
- TiVo Suggestions gets to know what you like to watch based on your DVR recordings and your rating of shows. Then TiVo Suggestions will automatically record shows and movies that it thinks you will like so that they are there for you on your DVR. TiVo suggestions will never replace shows you request or prevent them from being recorded and they are always the first programs deleted to make room for recordings you request.
- Browse & Discover In the mood for a comedy, drama or action movie or TV show. Use TiVo’s browse feature to see what is on in a specific category then select a program to record in the future or watch right now from live TV or On Demand!
There is great information about the TiVo remote in the Detailed User Guide. To view this guide, click here.
To recover your username and/or password, please contact Atlantic Broadband at 888-536-9600.
