Welcome to TiVo®!
We want to make sure you are taking full advantage of your TiVo service. Remember, our TiVo service provides you with access to Live TV, On Demand shows as well as Netflix - right through your TiVo DVR!
Mobile Apps: The Power of TiVo in Your Palm
Handy Apps For Smartphones & Tablets
Browse and schedule recordings from wherever you happen to be. You can even stream live TV shows around the house or download most recorded shows and take them to go with the amazing new Atlantic Broadband App!. The Atlantic Broadband App works on any device that runs on IOS or Android.
|Stream live & recorded shows in your home|
|Download & take to go*|
|Use as remote control|
|Start playback on TV|
|See recorded shows|
Compatible with iPad®, iPhone®, iPod touch®. Required iOS 5.1 or later
Compatible with Android OS V4.1 or later devices capable of hardware-decode of video contents.
1st and 2nd generation Kindle Fire devices are not supported.
*To stream or download shows, your Apple device needs to be connected to your home Wi-Fi
Get Started With Our TiVo Tour
1. TiVo Central
TiVo Central is your new launch pad to the ultimate TV experience. Always start your TiVo activities here.
To get to TiVo Central, just press the TiVo button at the top of your remote.
2. My Shows
This is your TiVo inbox. It stores all your recorded programs as well as TiVo Suggestions and handy shortcuts to On Demand, Netflix, YouTube, and more.
With the ability to record up to 6 shows at once and store up to 1,000 hours, you'll find a vast library of great entertainment here.
3. What to Watch Now
TiVo's unique What to Watch Now menu provides instant shortcuts to the best Live TV that's currently airing, so you never have to scroll through the guide again to find something to watch!
Access it from the TiVo Central screen or by selecting the shortcut at the bottom of the My Shows folder.
4. TiVo Suggestions & Discovery Bar
Part of TiVo's magic is that it learns your preferences and suggests shows it thinks you'll like. Suggestions can be found in the Suggestions folder within your My Shows folder or in the Discovery Bar that the top of the most TiVo screens.
Don't worry - Recorded TiVo suggestions will never replace shows you request or prevent them from being recorded and they are always the first programs deleted to make room for recordings you request.
5. Powerful Search Tools
TiVo's Universal Search allows you to easily find a show or movie based on title, actor, or keyword. TiVo searches across both Live TV and On Demand to find what you want.
If you're interested in a specific actor ("George Clooney") or topic ("Football"), create a WishList Search. TiVo constantly searches in the background and every time a movie or show airs that matches your criteria, it will be recorded.
To use these search tools, go to TiVo Central then select "Find TV Shows, Movies, and Videos".
6. Tons of On Demand & Internet Entertainment
Choose "Find TV, Movies, and Videos" from TiVo Central.
Atlantic Broadband On Demand
Choose from thousands of shows and movies, most of them free. Catch up on your favorite primetime series or grab some popcorn and watch a blockbuster movie from the comfort of your couch.
Watch thousands of TV shows and movies, award-winning Netflix originals and a special section just for kids right on your TV set. Customers must have a Netflix membership in order to enjoy this service.
Watch the latest viral videos, or browse one of 12 categories like Music Videos, Education, or Pets. Select the Settings icon to sign in to your YouTube account so you can access your online playlists and channel subscriptions through TiVo.
7. Internet Radio & Photo Sharing
Choose "Music & Photos" from TiVo Central.
Pandora & Spotify
If you listen to Pandora or Spotify on your computer, tablet or smartphone, you can link your accounts and play your favorite music on the best speakers in the house.
Enjoy photos that your family and friends shared with you or watch a slideshow to relive your family vacation right on your TV. TiVo makes it easy with Picasa!
Essential TiVo Tips
Make Frequent Use of the TiVo Button
When you pick up your remote, the first button you should press is the TiVo button. It takes you to TiVo Central, your TV's new homepage. From here, a world of instant entertainment is at your fingertips.
One Pass - A Smarter Way to Enjoy It All
TiVo OnePass tracks down episodes of shows you want to watch and saves them for whenever you’re ready. If it’s not available on TV, TiVo fills in the gaps with episodes from your On Demand library and Netflix. Then OnePass organizes it all into a customizable playlist for your viewing pleasure. So when you’re ready to watch, TiVo has it all cued up for you. To create a OnePass, find the show you want, press Record and choose the OnePass option.
Train Your TiVo
Teach TiVo what shows you love and what you don't. Your TiVo will listen and learn - and make even better recommendations. Simply press the Thumbs Up or Thumbs Down buttons up to 3 times to say how much you really love or dislike a show.
Skip the Ads or Catch That Replay
Press the Advance button to instantly jump forward 30 seconds and bypass ads. Press and hold the Advance button and you catch up to live TV.
Miss that great sports play or punch line of a funny joke? Press the Replay® button to jumpback 8 seconds.
Recover a Deleted Show
Did someone accidentally delete your show? No problem. TiVo can recover it for you. Navigate to the bottom of your My Show folder where you will see a Recently Deleted folder. Click on the folder, select the show you want and recover it.
Find Your Lost Remote
Finally - an easy way to locate that pesky missing remote! Simply press the Remote Finder button on the front of your TiVo receiver and your missing remote will sing a tune. To stop the tune, just press any button.
Quickly Delete Something
To delete a show or entire folder, simply select what you want to delete from the My Shows folder and press the Clear button on the button of your remote.
Return to the Show You Were Watching
If you go to TiVo Central while watching a recorded show, you can return to your show by pressing the Zoom button. If you want to return to live TV, just hit the Live TV button.
Frequently Asked Questions
Can't find the answer you're looking for? Check out our Support section.
If I am a current DVR customer and switch to TiVo, can I transfer my recorded shows and recording schedules?
Unfortunately, you cannot transfer recorded shows and recording schedules from your DVR to your new TiVo T6 DVR. We have guides on our website to help you set up your personal preferences, searches and events.Topic: Service Page Topics » Use My TiVo
Does TiVo provide multi-room DVR features?
Yes. TiVo provides the ultimate multi-room DVR experience through the use of TiVo Mini receivers. By adding a TiVo Mini to additional TV sets in your home you will get full DVR control (FF, Pause, RW, Record, play back) on every TV and you will also get all of the amazing TiVo features that you get on your main TV set.Topic: Service Page Topics » Use My TiVo
How many shows can I save on my TiVo DVR?
TiVo Service from Atlantic Broadband allows you to store up to 1,000 hours – up to 150 HD/1,000 SD hours of recording capacity. Note: Actual high-definition recording capacity may vary based on television signal source and content.Topic: Service Page Topics » Use My TiVo
How many shows can I record at one time?
TiVo Service from Atlantic Broadband lets you record up to 6 shows at once. With that much recording capacity you will never argue over whose show gets recorded!Topic: Service Page Topics » Use My TiVo
Are there apps for smart phones & tablets?
Yes! There are great Apps for iPhone®, iPad® and Android devices that will enhance your TiVo Service from Atlantic Broadband. These apps will allow you to set up recordings when away from home, watch live TV or recordings while you are at home, easily search & set up Season Passes and even change your channel. With iOS devices, you can download recordings to take with you outside your home.Topic: Service Page Topics » Use My TiVo
How does TiVo help me find my favorite show or movie?
TiVo offers great ways to find your favorite shows and movies. TiVo’s Universal Search allows you to easily find a show or movie based on title, actor or keyword. TiVo searches across Live TV, On Demand and Netflix to find what you want. If you’re interested in a specific actor ("George Clooney") or topic ("Football"), create a WishList® Search. TiVo constantly searches in the background and every time a movie or show airs that matches your criteira, it will be recorded.Topic: Service Page Topics » Use My TiVo
How does TiVo provide TV that I'll love?
TiVo goes way beyond regular DVR services that only record shows. TiVo will ensure that you always have great TV shows and movies to watch through a combination of three recommendation features.
Topic: Service Page Topics » Use My TiVo
- What to Watch Now provides you with a choice of the best popular shows, movies, sports and kids entertainment that is available to watch right now. This will become your first destination when you get home, instead of going to the channel guide.
- TiVo Suggestions gets to know what you like to watch based on your DVR recordings and your rating of shows. Then TiVo Suggestions will automatically record shows and movies that it thinks you will like so that they are there for you on your DVR. TiVo suggestions will never replace shows you request or prevent them from being recorded and they are always the first programs deleted to make room for recordings you request.
- Browse & Discover In the mood for a comedy, drama or action movie or TV show. Use TiVo’s browse feature to see what is on in a specific category then select a program to record in the future or watch right now from live TV or On Demand!
Where can I learn more about my TiVo remote?
There is great information about the TiVo remote in the Detailed User Guide. To view this guide, click here.Topic: Service Page Topics » Use My TiVo
How do I recover my lost username or password?
To recover your username and/or password, please contact Atlantic Broadband at 888-536-9600.Topic: Service Page Topics » Use My TiVo