outage and storms
Outages & Storms
When severe weather heads your way, we want you and your loved ones to remain safe. We closely monitor all natural disaster activity and while your service may be interrupted during severe inclement weather.
IN THE EVENT OF AN OUTAGE
Our website is the best way to stay up to speed on any potential service interruption or outages. Or information is organized by ZIP Code to give the most specific information on your service area. You can also check our Facebook and Twitter pages for storm related updates.
REPORT AN OUTAGE
if the power goes out or there's a widespread service outage, our broadband network will automatically alert us to the areas affected by a system outage. Our 24/7 support team will continue to monitor the storm and provide updates when necessary.