Outages & Storms

When severe weather heads your way, we want you and your loved ones to remain safe. We closely monitor all natural disaster activity and while your service may be interrupted during severe inclement weather.

ALERTS FOR Aiken, SC 29803

Channel alert

Updated: 2/8/2019

We love our customers and want to make sure you have the best experience possible.

That is why we are automatically upgrading your TiVo software on February 12, 2019.

This software upgrade will seamlessly integrate live TV, DVR recordings and streaming apps like Netflix into a single on-screen interface and will get you customized suggestions on what to watch across all your TV Apps.

We will also be shipping you a complimentary Voice Remote. Now you can simply say what you want to watch and find it, instantly. This will be sent FedEx ground and will take up to 5 business days to arrive. So, keep an eye out for it.

Thank you for being a loyal customer. You have a choice when it comes to service providers, and to know that you have chosen Atlantic Broadband means so much.

Your Atlantic Broadband Team

To check channel alert click here.

IN THE EVENT OF AN OUTAGE

Our website is the best way to stay up to speed on any potential service interruption or outages. Or information is organized by ZIP Code to give the most specific information on your service area. You can also check our Facebook and Twitter pages for storm related updates.

REPORT AN OUTAGE

if the power goes out or there's a widespread service outage, our broadband network will automatically alert us to the areas affected by a system outage. Our 24/7 support team will continue to monitor the storm and provide updates when necessary.

Please stay away from any lines that are down or hanging low. Assume they are live and dangerous. We mobilize crews as quickly as possible to restore line issues.

Please make sure your mobile phone is fully charged and that you have prepared an emergency plan.

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