Atlantic Broadband is committed to investing in our network to ensure we continue to deliver the best TV, Internet and Phone services. Occasionally we need to upgrade the equipment in your home to ensure we continue to deliver the optimal experience.

If you recently received a letter from us regarding important channel change information, you must order a new digital adapter to continue to view your channels.

Getting your new digital adapter(s) is easy. Order them online and Atlantic Broadband will ship your order at no charge within 2-3 business days. Your digital adapter(s) will come with easy installation instructions and it should only take you a few minutes to set up yourself.

Enter your 16 digit Atlantic Broadband account number.

Don't know your Atlantic Broadband account number? You can find it on you bill or call 855-752-4153 .

Our records indicate that this account does not have an email address. Please provide one so we can send you tracking information for this order. To continue without providing an email address click the Next button.

Please verify the information below.

Account Information:

Account #:
Street #:
Street Name:
Apt No:
Zip Code:
Email Address:


Select the number of digital adapters you want to order

Need Help? Call us at 855-752-4153 .

Thank you for your order. Your new digital adapter(s) will be shipped at no cost to you within 2-3 business days. You will receive an email confirming the tracking number once you order has been shipped.

Your digital equipment is current and no action is required.

Please call us at 855-752-4153 .

We have already received an order for account to ship you a digital adapter at no charge. If you do not receive your equipment within 2-3 business days please contact Atlantic Broadband at 855-752-4153 for assistance with your order.