Business WiFi Support

Business WiFi comes with one Access Point that will cover approximately 1,000 square feet. Customers with Businesses larger than 2,000 square feet and who want more coverage throughout their Business, can lease additional Access Points. Each additional Access Point covers approximately 1,000 square feet. A trained Atlantic Broadband technician visits your Business to perform testing and produce a heat map of your Wi-Fi signal strength. The technician recommends how many Business Wi-Fi access points you need from Atlantic Broadband and installs them.

No. Gateway equipment must be leased from Atlantic Broadband.

No. Access Points are installed in the Business without the need for any additional wiring. Only a standard power outlet is required.

Yes. Each Access Point has two Gigabit Ethernet Ports you can use to connect other devices like printers or PCs to your network.

Yes. Access Points need to be plugged into a standard power outlet. Power over Ethernet (PoE) is not supported at this time.

Yes. Simply stop by your local service center to lease additional Access Points. You can use the Atlantic Broadband WiFi App to easily connect the Access Point to your WiFi network once you are at your business. Alternatively, call your Atlantic Broadband service representative.

Unless you have made additional changes to your password since installation, the WiFi Password is the “Pre-Shared Key” printed on the bottom of your Modem Gateway. If you have further issues, please contact us for further assistance.

Business WiFi utilizes intelligent Access Points that have “Client and Band steering.” Multiple wireless networks do not need to be shown. As a result, this simplifies the process for adding to and monitoring devices on your Business WiFi network.

Access Points are dual band capable, supporting 2.4 and 5 GHz frequency bands simultaneously.

No, Business WiFi units incorporate something called “Band Steering technology” to ensure that every device connects to the network for the best experience possible. This includes forcing older wireless devices to 2.4 GHz so that higher-end/more current dual-band devices do not get negatively impacted and receive slower speeds.

Our experienced Support representatives can help you. Email us your request.