Atlantic Broadband is a vibrant company providing the very best TV, Internet and Phone services to select US markets. We’re dedicated to giving our customers responsive local service and access to excellent entertainment delivered on crazy-fast Internet speeds.
Do you have what it takes to be a member of our team?
- Do you thrive in a fast-paced, collaborative environment?
- Are you a creative self-starter?
- Would you describe yourself as passionate about customer service and knowledgeable about our services?
- Do you want to work hard, achieve success, and have fun?
If you answered "Yes!" to these questions, contact us at firstname.lastname@example.org.
We're currently looking for qualified individuals for these positions:
Atlantic Broadband is actively seeking Account Executives (AE) to join our fast growing Business Services team. AE’s work with a wide range of businesses to provide crucial communication services including: Internet and Phone service, Ethernet, DIA, Hosted Phone, TV, Data Center connectivity and more. As a member of the Business Services team AE’s are the face of Atlantic Broadband and a key part of our strong double digit revenue growth. Employment opportunities in PA, SC, FL, MD, DE locations.
Billing Systems Manager
This role is responsible for owning, defining and maintaining the product structure, code sets and business rules within the billing system for Atlantic Broadband. The role spans the code sets for voice, video, and data products across the residential, business and MDU segments of our business.The person in this role will be a critical member of the product and marketing teams providing support for new product development and launch, as well as the management of existing products, promotions and offers.
Customer Care Representative
Customer Care Representatives are Atlantic Broadband’s personal experts on the other end of the phone line for our customers whether they have questions on their bill, have service issues or are looking to add digital cable, digital home phone or internet services. If you are a pro at building relationships, have a desire to keep up with the latest technology and gadgets, and like to work in a team environment, this career is for you. Current openings in Aiken, Delmar, Pennsylvania Regions.
Customer Care Supervisor
This position is responsible to perform administrative and supervisory functions related to Customer Care. Supervises and coordinates activities of customer care representatives in handling service orders and interactions with customers. If you are a pro at building a team and relationships and have a desire to help grow our business, this career is for you! Current opening in the Delmar Region.
Inside Sales Representative
The Inbound Sales Representative is a consultative professional sales position within our sales team. Individuals in this position are responsible for residential cable, internet, home phone and home management services. This professional is responsible for learning a customer’s household needs and making recommendations while maximizing revenue for Atlantic Broadband. Current openings in Cumberland (MD) and Uniontown (PA).
Atlantic Broadband’s mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce. We are currently recruiting for an Installation Supervisor in our Delmar Region. This individual will be responsible for supervision of the installation department; perform quality control checks for installation department, satisfactorily resolve customer complaints or problems, direct activity of installers which contribute to customer satisfaction.
If you’re great with electronics, have good people and time management skills…you belong with us! Whether navigating technology or understanding customer’s concerns, you are always at ease. You have a resourceful way of investigating and resolving issues. Your varied talents make you ideal for this role. Join us and discover an unbeatable package of ongoing training and support that will boost your career progress. Current openings in our South Carolina and Delmar Regions.
Atlantic Broadband’s network engineering team is at the center of our efforts to provide voice, video and high speed Internet services to businesses and consumers on the east coast of the United States as the nation’s 9th largest broadband company. We work every day to make a positive impact through innovation in the pursuit of building amazing network based products that are enjoyable, easy to use and accessible across all platforms for business and consumer use. This position will be part of our Network Engineering Operations Group and will report to the Director of Network Operations.
In this key customer care role, you’ll handle calls from people who are thinking about switching service providers. You’ll listen patiently and empathetically, track information, and apply consultative skills regarding our services/pricing. Your knack for problem-solving will not only diffuse situations, but point out new value and result in an upsell.
The successful candidate will be responsible for working closely with Corporate Sales leadership on increasing current sales performance in all sales channels that this individual would support. Current opening in Pennsylvania.
Equal Opportunity Employer
Atlantic Broadband is an equal opportunity employer.