Atlantic Broadband Web Site Privacy Statement

Welcome to this Web site, a service of Atlantic Broadband Finance, LLC and its subsidiaries (collectively, "Atlantic Broadband"). This statement discloses the privacy practices for this Web site, including an explanation of which personally identifiable information of yours is collected; the organization collecting the information; how the information is used; with whom the information may be shared; which choices are available to you regarding collection, use and distribution of the information; the kind of security procedures that are in place to protect the loss, misuse or alteration of information; and how you can correct any inaccuracies in the information. 

Questions regarding this statement should be directed to Atlantic Broadband through one of the feedback forms you will find on the Web site or by sending a notice by U.S. Mail to Atlantic Broadband, One Batterymarch Park, Suite 405, Quincy MA 0 2169, Attention: Customer Privacy Specialist 

Information Collection and Use 

Information about Children: Atlantic Broadband does not knowingly collect personally identifiable information from children under the age of thirteen and does not wish to collect any such information. Federal law requires Web-site operators who collect personal information from children under the age of thirteen to first get parental consent, and children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else. 

The information made available to Atlantic Broadband falls into two categories: (1) information voluntarily supplied by visitors to the Web site and (2) tracking information recorded as visitors navigate through the Web site. 

To make use of some features on our Web site visitors need to register and to provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, and zip code, and we might request information on your interests in television viewing, sports, personal finance, the performing arts, and etcetera. The information you supply will help us to offer you more personalized features, to tailor our Web site to your interests. Our systems will remember some of this information the next time you login and use our Web site, but you can always change your information by going back to the pages where you originally entered it. 

Supplying such information is entirely voluntary. If you choose not to supply the information, we may be unable to provide you with the products and services we make available to other visitors to our Web site. You will not be able to order selected products or services over our Web site unless you provide certain personally identifying information about yourself. When you submit any personally identifying information over this Web site, Atlantic Broadband (i) will use the information for the purposes described at the time you submit it (for example, your name, address, telephone number, and e-mail address provided while ordering one of our products or services will be used in connection with the processing and fulfillment of your order) and (ii) may use the information to contact you to make you aware of other products and services of interest. If you want to remain completely anonymous, you're still free to take advantage of the publicly available content on our Web site without registration. 

To help make our site more responsive to the needs of our visitors, we invoke a standard feature of browser software, called a "cookie," to assign each visitor a unique, randomly generated number that temporarily resides on your computer. The cookie itself doesn't actually identify the visitor, just the particular computer session that a visitor uses to access our Web site. Unless you voluntarily identify yourself, we won't know who you are, even if we generate a cookie for your particular Web-site session. The only personal information a cookie can contain is information you supply. 

We use cookies to help us tailor our Web site to your needs, to deliver a better, more personalized service, and to remember certain choices you've made so you don't have to re-enter them. We may use cookies to track the pages on our Web site visited by our users, for example. We can build a better Web site if we know which pages our users are visiting and how often. Of course, you can set your browser not to accept cookies, but if you do, you may not be able to take advantage of the personalized features enjoyed by other visitors to our Web site. 

In connection with the standard operation of Atlantic Broadband's systems, certain non-personally identifiable information about visitors to this Web site is recorded. This information is used primarily to tailor and enhance visitors' experience using the Web site. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our Web site and determine which products and services are the most popular with Web-site visitors. 

Other Web Sites 

To make our Web site more valuable to our visitors, we may offer some features in conjunction with other providers. Our Web site may also include links to other Web sites whose privacy policies we don't control. Once you leave our Web site (you can tell where you are by checking the address --known as a URL-- in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the Web site you're visiting. That policy may differ from ours. If you can't find the privacy policy of any of these Web sites via a link from the site's homepage, you should contact the Web site directly for more information. 


All information gathered on our Web site is stored within an Atlantic Broadband-controlled database accessible only to Atlantic Broadband and its specifically authorized contractors. However, as effective as any security measure implemented by Atlantic Broadband may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, don't include it in anything that you submit or post to this Web site. 

Changes to this Privacy Statement 

We may change this privacy statement from time to time. If we change this privacy statement at some point in the future, we'll post the changes on our Web site and by continuing to use the Web site after we post any changes, you accept and agree to this privacy statement, as modified. Of course, our use of information gathered while the current privacy statement is in effect will always be consistent with the current statement, even if we change that statement later.